Patient Story of: Ned Kitchel

I live in Maine and came to the HSS because the surgery I needed was not available in New England. Since I was traveling to NYC for the surgery, my guard was up. I didn't now what to expect. Because I did my homework and chose to have my surgery at the HSS, I expected great surgery. But I did not expect to be treated as well as I was by every person I came in contact with. At every level, from check-in to discharge, I was treated with care and kindness. I can never say enough about how good my experience was. I left the hospital feeling like I had made friends with a legion of extraordinary caregivers. I was deeply touched by the depth of the compassion and thoughtfulness. I have told all who will listen about the Hospital for Special Surgery. It was more than good care, it was superb care. I am deeply grateful that I was able to have my ankle joint replacement surgery at the HSS. I expect to be back in September to have the other ankle replaced. I will be in good hands. I know from experience. Thank you so much.