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HSS Florida – Palm Beach Office of Ambassador Services

The Palm Beach Office of Ambassador Services is dedicated to providing outstanding patient service to South Florida residents who choose to travel to the HSS main hospital in New York for medical care.

The Ambassador Services Florida Liaison gives our patients and their families easy access to the world-class care that we provide.  The office helps coordinate your care and meets a full-range of your non-clinical needs, including:

  • Physician selection
  • Appointment scheduling
  • Collection of medical records
  • Private room accommodations and special requests
  • Travel and accommodation recommendations
  • Patient escorts and navigation during your stay
  • Visit follow-up

Florida patients, you are very important to us, and we want to make your experience with HSS as pleasant and comfortable as possible.



Contact Information

Tania Mercado
Florida Liaison,
Ambassador Services

Hospital for Special Surgery
250 Royal Palm Way
Suite 303
Palm Beach, FL 33480