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HSS Virtual Care

Access the expert specialized care of HSS, the No. 1 hospital in the U.S. for orthopedics, from the comfort and privacy of home. HSS Virtual Care allows you to see an HSS surgeon, physician or other clinician from anywhere* using your smartphone, tablet or computer.

A virtual visit is similar to an in-person office visit except that it takes place online. You and your clinician will be able to see and talk with each other. You can ask questions as you would during an office visit. Your clinician can diagnose problems, recommend treatment, check on your progress or go over any imaging work or other test results.

If needed, your clinician may ask you to do certain exercises so they can see how well you move or if pain is limiting you.


Rehabilitation and performance services 

Virtual appointments are also available with our physical therapists, occupational therapists, speech therapists and exercise physiologists. Learn more about virtual rehabilitation and performance or call 877.606.1555.

Insurance information

Most major insurances provide coverage for telehealth visits, including Medicare and Medicaid. Please contact your HSS clinician’s office to confirm whether your visits will be covered.

Getting ready for a virtual visit

We want to make sure that your HSS virtual visit goes as smoothly as possible. Find step by step instructions and tips to help you prepare for your first visit.

* Due to state licensure restrictions, we may not be able to see patients located in certain states. Please contact your HSS clinician’s office to confirm we offer virtual care to patients in your state.