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Ensuring Responsible Care

Effective June 8, 2020

HSS is pleased to now also offer elective surgeries, having received approval from the State of New York. We return to our core mission of providing the best musculoskeletal care in the world, mindful of the fact that resumption of surgical care needs to be balanced by rigorous safety measures. 

Learn more about how we maintain our commitment to safe and responsible care. 

Safety protocols

Our famously rigorous infection control protocols have been proactively expanded to minimize risk of exposure to the coronavirus, including:

  • Pre-screening of all patients, visitors and staff
  • Pre-testing for the coronavirus of all patients scheduled for surgery, and rescheduling of those who tested positive
  • Limitations on visitors and vendors
  • Requirement that all staff wear appropriate personal protective equipment (PPE) at all HSS locations
  • Social distancing protocols and reminders at all HSS locations 

The process of expanding surgical care began with ensuring the safety of our facilities, including extensive cleaning. That process took approximately one week for each floor and included: 

  • the application of approved disinfectants upon all high-touch surfaces followed by the repeat electrostatic disinfection spray
  • the use of portable high-efficiency particulate air (HEPA) filter scrubbers, after which all rooms were sealed and underwent third-party testing to ensure cleanliness and suitability for patient use

All common areas including nursing stations were subject to similar cleaning protocols. Additionally, the entire heating, ventilation and cooling (HVAC) system, including all ductwork and fans, underwent an extensive sanitization process along with the changing out of all air filters. 

Learn more about what to expect if you have an upcoming visit at HSS.