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MyHSS

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Your personal connection to world-class care.

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Tell us how we’re doing

Send feedback to help us improve our website and the MyHSS app.

Are there any questions
we can help you with?

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Call the MyHSS help desk

Contact us for assistance with the patient portal. 844.269.4509 | Available 24/7

You may contact our MyHSS Help Desk at 844-269-4509 to request a new, secure password. You may also click the "Forgot password" link on the sign-in page to reset your password online.

Once logged into MyHSS, access the Security Settings section via the main menu to change your password.

For your security, your activation code expires after 60 days and is no longer valid after the first time you use it. You can still activate MyHSS without a code. Please click here to activate using a third-party verification system. If you still have problems, you can call our MyHSS Help Desk at 844-269-4509.

You can still activate MyHSS without a code. Please click here to activate using a third party verification system. Because we cannot verify your identity over the phone, activation codes cannot be provided via phone by HSS staff. This process is in place to protect your private information.

Yes, you can. This is called Proxy access and allows a parent or personal representative (for example, a legal guardian) of a patient to log into their personal MyHSS account, and then connect to information regarding their family member. Please discuss this with your provider during your next office visit for further information.

photo of woman meditating

Call the MyHSS help desk

Contact us for assistance with the patient portal. 844.269.4509 | Available 24/7