We understand that any time a child stays in the hospital – even just for one night – it can be challenging for the entire family. HSS is committed to preparing parents for this journey and supporting them every step of the way. We help coordinate care for families by assisting in arranging visits with our pediatric specialists and facilitating communication between parents and their child’s medical caregivers. We also provide extensive educational tools and resources including a dedicated pediatric e-mail address for questions and referrals (firstname.lastname@example.org) and condition-specific videos that prepare parents for their child’s surgery. We believe in partnering with parents to ensure the best possible outcomes for their child.