The health and safety of our patients, visitors and employees remains our top priority. HSS is taking precautions to ensure everyone's safety. These measures include visitor limitations and social distance guidelines, which are explained below. All visitor policies apply regardless of vaccination status. We ask that you please follow these guidelines to keep everyone safe.
If you have nonmedical questions related to visiting HSS, communication with family and friends on the day of surgery or afterwards, please call our patient and family resource line at 212.774.7547.
The rules shown below apply in every patient room and recovery area. Please be mindful of other patients while visiting and always observe the rules listed in each area.
General Help Numbers:
Please note that some information may have changed due to COVID.
Below are common questions we receive from visitors on a daily basis. Our highly experienced staff is available to answer any questions or give further explanation of our services in person as well.
Is there a parking garage?
Yes. The HSS Belaire Building Garage is located at 525 East 71st Street, New York, NY 10021. Please refer to our neighborhood directory for the additional information on parking garages in the area.
Do you validate parking?
Even though we do not validate parking, the rate that is offered to our visitors and patient has been already discounted. Please refer to our neighborhood directory for the additional information on parking garages in the area.
Do you have a gift shop?
There is no gift shop at HSS. Pyramid Cafés (located in the 1st and 4th floors of the main building) offer newspapers, magazines, earphones, gum, snacks and refreshments for purchase.
Please refer to our neighborhood directory for pharmacies, convenience stores and flower shops in the area.
HSS branded clothing and accessories can be purchased online.
Can I take pictures of the hospital?
You can take pictures of the hospital as long as the picture does not include any people, names, numbers or any other kind of information that could be related to our patients, visitors and staff.
Is there coffee shop or cafeteria?
Yes. We have a few options for you:
Do you have an emergency room?
We do not have an emergency room, but HSS Urgent Ortho Care offers same-day or next-day evaluations and care for patients with sprains, strains and possible fractures.
Due to the safety of staff and recovering patients, no visitors are allowed in the PACU recovery areas.