What is the 21st Century Cures Act?
The 21st Century Cures Act requires the electronic release of certain health information as soon as is reasonably possible with limited exceptions. This law is designed to give patients and their healthcare providers secure, easy access to health information.

Why are these changes important?
When you have access to more information about your care, you will have a better understanding of your care and treatment, become a more involved partner with your healthcare team and be better prepared for future visits. 

How will I receive my test results and clinical notes?
Test results and clinical notes will be automatically released and visible in your MyHSS portal as soon as they are available. Simply log in to view.

Are there any test results or notes that will not be shared with me?
Certain types of sensitive test results and psychotherapy notes will not be shared via MyHSS. In addition, in special cases test results and notes may be withheld from MyHSS. For example, health information may not be shared while you are participating in a research study.

I don’t understand my test results. What should I do?
You might see your test results before your provider discusses them with you. Some results may be reported as “abnormal” but have little significance to your health. And, of course, occasionally some results will be important. Other reports will have values and descriptions that may be difficult for you to interpret. If you do not hear from your provider within a few days’ time, or if you have questions, please be sure to reach out directly to the office during business hours.

I see incorrect information in a clinical note. What should I do?
Please reach out to your provider’s office directly during business hours to assist with your request or fill out the form found here.

What do I do if I don’t have a MyHSS account?
If you would like to activate a MyHSS account, please call 844.269.4509.