The Department of Health Information Management is responsible for maintaining Hospital for Special Surgery patient records. HSS patients or their personal representatives may request access to all or part of their medical record. Examples of specific information that may be requested include the following:
For visits occurring on or after February 1, 2016, HSS patients can view selected lab results, health and visit summaries, billing statements, and more on the MyHSS patient portal. Activate a MyHSS account. If you have any questions regarding MyHSS, please contact our MyHSS Help Desk at 844.269.4509. Patients can also complete one of the forms listed below to request a complete copy of their medical records.
For visits occurring before February 1, 2016, HSS patients must request medical records by filling out one of the forms below:
FAX the completed form to 212.774.7364. If you have any questions regarding your medical records, please call HSS Health Information Management at 212.606.1254 during regular business hours, 8:00 am - 5:00 pm, Monday through Friday.