Patient and Visitor Information

Financial Assistance

If you are concerned that you may not be able to pay for your care, we may be able to help.

Hospital for Special Surgery provides financial aid for medically necessary services based on a patient’s financial need and includes a sliding scale discount for patients who qualify. Aid may be available for patients who do not have insurance and for those who are underinsured. We may be able to work with you to arrange a manageable payment plan.

Our financial assistance policy applies to services provided by the Hospital, and some services provided by certain HSS physicians and other clinical staff.

HSS uses poverty guidelines issued by the U.S. Department of Health and Human Services to determine a patient's eligibility for financial assistance. The amount of the discount varies based on your income and the size of your family. The income limits (based on five times the 2016 Federal Poverty Guidelines (the “FPL”) are below:

Current Income Eligibility Limits

Family size Annual Family Income
1 Up to $59,400
2 Up to $80,100
3 Up to $100,800
4 Up to $121,500
5 Up to $142,200
6 Up to $162,900

Below, you can access the full policy, an application and additional information, including a full list of providers who participate in the Hospital’s financial assistance policy. You can also call the Financial Advisory Department at 212.606.1505, and we would be glad to provide information to you and answer any questions you may have.

 

VOICES Medicaid Managed Care Education Program

The VOICES Medicaid Managed Care Education Program provides support, information, advocacy, and assistance in accessing services to help you manage your arthritis and orthopedic conditions. This includes helping you to better understand Medicaid managed care.

Contact VOICES at 212.774.2011, Monday-Friday, 8:30-4:30pm.

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Important Phone Numbers

Insurance Advisory Service
212.774.2607

Financial Assistance Program
212.606.1505

VOICES Medicaid Managed Care Education Program
212.774.2011

Physician Referral Service
877.606.1555