To comply with HSS policies, volunteers must complete the following steps before they begin to volunteer at HSS:
Please note, on average our process takes about 3-4 weeks to complete.
From Fall through Spring volunteers are required to donate at least 150 total hours over a 6 month period with a minimum of 4-5 hours per week.
During the summer months volunteers are required to donate at least 100 hours within a 10 week period with a minimum of 10-12 hours per week.
Volunteers must be 15 years of age or older.
Current opportunities for volunteering:
- Ambassador Services: Volunteers are given the opportunity to enhance their administrative background by supporting the prominent Ambassador Services team. Volunteers should possess the attributes of one who is detail oriented, personable and able to provide extensive clerical and long term project maintenance.
- Coffee Cart & Amenities: Volunteers offer afternoon coffee, tea, and cookies to our in-patients and family members. The volunteer should be adept at chatting with patients and visitors as they serve the beverages and cookies.
- Digital Media Center: Volunteers support the department by providing graphic design, digital imaging, video production, document production, and finishing services.
- Happy Wheels: Volunteers offer coffee, tea, juice, snacks and games for our pediatric patients and their families on our pediatric in-patient floor and in pediatric rehabilitation. Seeking volunteers who will make a long term commitment and are used to interacting with children who are ill. This is a joint program between HSS and Ronald McDonald House.
- Infusion Therapy: Volunteers greet and assist patients at check-in, as well as serve refreshments. They run errands to the pharmacy and medical records, wipe down equipment, and assist in answering phones.
- Language Services: Volunteers undergo a 60-hour Medical Interpreter's Training in order to support the department in providing interpretation to patients, translation of documents, as well as running errands and lending clerical support. Speakers of Arabic, Cantonese, Mandarin, and Russian especially needed.
- Patient Access (Admitting) Clerical Support: Volunteers assist in the registration of Inpatient, Ambulatory Surgery, Pre Surgical Screening, and Special Procedures Departments, as well as file patient surgical and anesthesia consents. Volunteers work closely with patient access staff to ensure proper handling of charts and reconciliation of OR schedule.
- Patient Navigation – Belaire 2: Volunteers are located at a desk on the second floor of Belaire 2 directly outside the offices of our world-renowned physicians. This is one of the most highly trafficked areas of the hospital. Volunteers welcome and facilitate directions for navigating the hospital for patients and visitors. On occasion, these volunteers escort patients and visitors as needed.
- Physician Offices. Offices needing volunteers include:
- Belaire 2
- Caspary Hip Center
- East River Professional Bldg, 4th floor
- Physician Practice Management Support: Volunteers support the department by helping our patients navigate across the Hospital campus by giving directions and escorting patients as needed. In addition, volunteers assist patients with intake forms, making copies of medical records and insurance information.
- Surgical Liaison Programs: The liaisons are responsible for welcoming and orienting arriving patients and families. They provide updates about the patient’s surgical journey or procedure, escort families to see loved ones in PACU/Recovery, circulate to ensure families’ questions and needs are met, and work closely with medical and waiting area staff to ease the hospital experience for patients and families. Openings are available in:
- Ambulatory Surgery
- 4th Floor Family Atrium
- Special Procedures Unit
- Hand & Foot Center
- Neurology Infusion Therapy: Volunteers assist the staff with various tasks and responsibilities, including picking up medication from pharmacy and bringing blood work to the laboratory, picking up lunch for infusion patients from Belaire Café at 11:30, and assisting ALSA and MDA clinic patients into rooms. Volunteers should provide patients with support as appropriate and act as a portal to communication with staff member.
NOTE: Due to the number of applications we receive, we are unable to respond to everyone. We will respond to applicants whom we determine to be good matches for programs which have openings. Please be aware that volunteering with us does not guarantee employment.
For more information, email firstname.lastname@example.org or call 212.606.1228.