Patient and Visitor Information

HSS Surgical Patient Experience


Welcome to Hospital for Special Surgery

The main campus for Hospital for Special Surgery (HSS) is located off the FDR Drive at the 71st Street exit.

  • Hospital Address: 535 East 70th Street
    New York, NY 10021
  • Driving Directions
  • Contact Information Desk: 212.606.1000

Main Lobby 

View the Main Lobby 

Our patient liaisons at the Main Lobby Front Desk are here to assist you with any needs you may have.


Pre-Surgical Screening 

Two to three weeks prior to your surgical procedure, you may be directed to make an appointment with our Pre-Surgical Department. Pre-Surgical Screening (PSS) is located in the main hospital on 3 West. Tour the Pre-Surgical Screening area.

  • Bring official proof of identification with you. A driver's license or passport is preferred.

It is very important to eat and drink as usual on the day of your PSS visit. Do not skip breakfast or lunch.


Pre-Op Education

The classes that are offered by the Patient Education Department are for patients undergoing spine surgery, total hip replacement and total knee replacement. Classes are generally scheduled on your pre-operative testing day through your surgeon's office.

Class Schedule

  • Total Hip and Total Knee Classes: Monday through Friday
  • Spine Classes: Tuesdays, Thursdays and Fridays

The Patient Education Department has developed many educational materials and what to expect guides for other types of surgeries performed at HSS. These are reference tools designed to help guide the patient and family throughout one's recovery.


Prior to Your Surgery

Undergoing a surgical procedure can be a stressful experience for many patients, but HSS is focused on providing you with every tool you'll need to feel at ease with your upcoming procedure. Take a look at our what to expect guide to surgery at HSS.

Visitor Information

We believe that visitors can play a vital role in the healing process and enhance the well-being of our patients. Find out information about visiting your friend or family member at HSS.

Take a virtual tour of the Family Atrium located on the 4th floor.
seating area and view of Roosevelt Island and East River from the 4th floor atrium.


Anesthesia & Pain Management

Specialized anesthesia and pain management techniques help our patients achieve better surgical outcomes after many orthopedic procedures and also may reduce the rate of other postoperative complications.

The anesthesiologist is with the patient for the entire time. Anesthesiologists at HSS have dedicated themselves to perfecting the art and science of regional anesthesia. Regional anesthetics have been associated with a lower incidence of blood clots, reduced blood loss and quicker recovery times.

Together with our nursing specialists, relieving pain is at the core of our practice at each level of care, including our Pain Management Division, Acute Pain Service, and Recuperative Pain Medicine Service.


Operating Rooms & Post-Anesthesia Care Unit (PACU)


Our orthopedic operating rooms are as specialized as our world-class surgeons. Joint replacement surgeons perform surgeries within special enclosures in the operating room to maintain the strictest sterile environment. These important details were specified by the hospital's surgeons to help them provide the best possible results for our patients.


After your surgery, you will moved to the PACU for careful monitoring while the effects of anesthesia gradually diminish. Patients can receive a visitor to the PACU during the specific visiting times.


Inpatient Hospital Stay

Private patient room with a single bed and views of the east river.
Take a tour of a private patient room (Classic Select)

While many patients choose to stay in semi-private inpatient rooms following surgery, HSS also has private rooms available for an additional charge. There are four different types: Classic, Classic Select, Premier and Premier Select. To learn more about these room types or to request a private room, please call our Coast to Coast Team at 212.606.1610.

Other room amenities

  • Free wireless Internet access (wifi: HSSGuest)
  • Television and telephone service

Early rehabilitation is important to regain your normal activities of daily living. If ordered by your physician, your rehabilitation will begin the day of or the day following your surgery by an HSS physical therapist.


Discharge & Physical Therapy

Discharge time is 11:00am. Case managers are available to assist with your discharge from the Hospital.

Post-Operative Care Program
The Post-Operative Care Program (POCP) is here to help you recover safely following surgery. If you experience an issue following surgery, please contact your physician's office first. If you are unable to reach them and it is between the hours of 9:00am - 8:00pm Monday - Friday, please contact the POCP at 212.606.1188 and ask for Beeper #76697.

Physical Therapy 
If you require ongoing physical therapy following your discharge, the range of options will be discussed with you while you are in the Hospital.

Take a tour of our rehabilitation facilities: