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Diversity and Inclusion

HSS is committed to providing high-quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, HSS admits and treats patients, and provides all care and services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

Asian American and Pacific Islander (AAPI) Heritage Month

AAPI month logo

Each year the month of May is recognized as Asian American and Pacific Islander Heritage Month, to celebrate the contributions that generations of AAPIs have made to American history, society, and culture. Aligned with our value of diversity and inclusion, HSS is committed to standing together with the AAPI community to reject racism, violence and intolerance.


Here are some ways to honor Asian American and Pacific Islander Heritage Month and take action to support the AAPI community:

  • Learn about the history. Visit asianpacificheritage.gov to read more about how this month was founded. 
  • Did You Know? Take a look at Facts for Feature from the US Census Bureau about the AAPI population in the US. 
  • Explore literature. Browse this list of curated poems, essays and books by AAPI authors.
  • Watch a film series. This five-part documentary series by PBS examines the significant role of AAPIs in shaping American history and identity through personal stories. 
  • Raise awareness and take action. Visit Asian Americans Advancing Justice to raise your awareness about the increased discrimination faced by the AAPI community due to the pandemic and what you can do to help.
  • Sign up for training. Participate in virtual bystander intervention training to stop anti-Asian/American hate and xenophobia. Check out these offerings by Hollaback!, Center for Anti-Violence Education, and the NYC Commission on Human Rights.
  • Join an event. The Asia Society and NYC Parks have a calendar of events that are open to the public in honor of AAPI Heritage Month. 

HSS Programs & Services 

National Support Resources

Live in New York State and need health insurance?

You can apply for health insurance through the Affordable Care Act (ACA) and purchase a qualified health plan during open enrollment from November 1, 2020 - May 15, 2021. Download the PDF below for more information.

Our Initiatives and Ongoing Education

HSS strives to deliver optimal care and services to all of our patients by adopting initiatives, behaviors, attitudes, and policies that enhance cultural competency and inclusion while serving a multicultural population. We believe that healthcare services that are respectful of and responsive to health beliefs, practices, and cultural and linguistic needs of diverse patients help to foster positive health outcomes.

Healthcare Equality Index - LGBTQ LeaderHSS has been recognized as a Leader in LGBTQ Healthcare Equality for the sixth consecutive year by the Human Rights Campaign (HRC) Foundation, the largest national lesbian, gay, bisexual, transgender and queer (LGBTQ) civil rights organization in the US. Consistent with our mission of providing the highest quality care for all, this recognition is a testament to our collective effort to raise awareness, provide training and implement best practices around caring for LGBTQ+ community and fostering inclusivity. Read our LGBTQ Committee Mission Statement.

HSS marching at Gay Pride Parade 2018
HSS is a proud bronze sponsor of World Pride 2019.

The 2020 designation was a part of HRC Foundation’s Healthcare Equality Index 2020, a unique annual survey that promotes equal care for LGBTQ Americans and recognizes healthcare institutions doing the best work to enhance their quality of life and experience.

We are proud of our organization-wide efforts to enhance awareness and clinical care practice specifically for LGBTQ populations through:

  • Mandatory annual staff development trainings for all employees
  • Gender identity and sexual orientation data collection to guide clinical care and assess quality
  • Ongoing institutional policies that foster optimal and sensitive care for LGBTQ patients, their family members and loved ones
  • An interdisciplinary LGBTQ Committee that addresses concerns and clinical care issues related to the LGBTQ population.

Lesbian, Gay, Bisexual, Transgender (LGBTQ) Committee Mission Statement

  • Monitor external and internal environment for policies, education, communications and best practices that will contribute to an overall healthcare experience for the LGBTQ community that is consistent with our commitment to excellence.
  • Plan, create and implement appropriate education interventions, guidelines, and policies that promote the highest quality patient experiences for our LGBTQ patients; treat them with respect and address any LGBTQ-specific concerns/issues.
  • Assess and address gaps in care, practice and education.
  • Identify and address any health disparities related to the LGBTQ population.
  • The Committee will report to the Patient Experience Council.

Executive Sponsor: Susan Flics, VP, Operations
Team Leader: Jillian Rose, Director, Community Engagement, Diversity & Research

Current educational initiatives

If you have any questions regarding community engagement and diversity initiatives please contact us.