HSS is committed to providing high-quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, HSS admits and treats patients, and provides all care and services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.
HSS strives to deliver optimal care and services to all of our patients by adopting initiatives, behaviors, attitudes, and policies that enhance cultural competency and inclusion while serving a multicultural population. We believe that healthcare services that are respectful of and responsive to health beliefs, practices, and cultural and linguistic needs of diverse patients help to foster positive health outcomes.
HSS has been recognized as a Leader in LGBTQ Healthcare Equality for the sixth consecutive year by the Human Rights Campaign (HRC) Foundation, the largest national lesbian, gay, bisexual, transgender and queer (LGBTQ) civil rights organization in the US. Consistent with our mission of providing the highest quality care for all, this recognition is a testament to our collective effort to raise awareness, provide training and implement best practices around caring for LGBTQ+ community and fostering inclusivity. Read our LGBTQ Committee Mission Statement.
The 2020 designation was a part of HRC Foundation’s Healthcare Equality Index 2020, a unique annual survey that promotes equal care for LGBTQ Americans and recognizes healthcare institutions doing the best work to enhance their quality of life and experience.
We are proud of our organization-wide efforts to enhance awareness and clinical care practice specifically for LGBTQ populations through:
Executive Sponsor: Susan Flics, VP, Operations
Team Leader: Jillian Rose, Director, Community Engagement, Diversity & Research
- REL and Gender Identity Data Collection
- The Role of Implicit Bias and Culture in Managing or Navigating Healthcare
- Heightening Awareness of Implicit Bias and Its Impact on Patient Care During COVID-19
- Achieving Health Equity: Best Practices for Working with the LGBTQ Community in the Healthcare Setting
- Assessing and Addressing Health Literacy: A Critical Skill for the Healthcare Team to Improve Patient Outcomes
- Enhancing Clinical Skills in Caring for LGBT Clients in a Hospital Setting
- Understanding Implicit Bias and its Impact on Clinical Practice, Decision Making and Achieving Optimal Health Outcomes
If you have any questions regarding community engagement and diversity initiatives please contact us.