HSS Welcomes GE Vernova Employees
As a GE Vernova employee, HSS will assign a dedicated representative from the HSS Ambassador Services team to be your point of contact. Your representative will assist you throughout the process of your total knee or hip replacement to ensure a seamless experience. Services include but are not limited to:
- Dedicated representative as one point of contact
- HSS physician referral
- Facilitated access and expedited appointment scheduling
- Travel and accommodative recommendations
Program Benefits
- 100% coverage of consultation and surgery costs for Health Benefits Option 1 & 2 members and Health Choice Option 1 members. Not subject to deductible and co-insurance
- 100% coverage, after meeting deductible for Health Choice Option 2 and 3 members and Health Benefits Option 3 members
- Up to $2,000 total allowance to use toward eligible travel expenses to and from HSS in New York City for eligible employees who reside more than ~100 miles from HSS
Bundle Coverage
What care is included?
Service |
Included? |
|---|---|
Before Surgery: |
|
| Initial surgical consultation/assessment with HSS orthopedic surgeon | ✓ |
| Pre-operative medical clearance performed by HSS perioperative physician and pre-admission testing (e.g., labs and imaging) | ✓ |
| Pre-operative education classes at HSS | ✓ |
| Pre-operative discharge planning (by phone by HSS Case Management) | ✓ |
| Prescribed/Ordered pre-operative physical therapy treatment/evaluation | ✓ |
| Pre-operative sub-specialty consults (e.g., cardiology, endocrine) | ✗ |
| Voluntary pre-operative autologous blood donation | ✗ |
Surgery and Inpatient Stay: |
|
Surgery (both hospital and professional fees) including:
|
✓ |
Inpatient stay including:
|
✓ |
Following your discharge from the hospital: |
|
| Required readmission (defined as re-op, revisions, or surgery to relieve surgery-caused complications) | Included when identified within 60 days |
| Follow-up surgeon visits at HSS | Included within 90 days |
| Required post-discharge imaging at HSS | Included within 60 days |
| Post discharge acute and sub-acute inpatient rehab | ✗ |
| Outpatient physical therapy | ✗ |
If you have any questions about the program or would like further information, please contact Ambassador Services at 212.606.1610. Please note you must be enrolled before scheduling a visit.
Why HSS?
See all the reasons why you should choose HSS
Patient Testimonials

I had my left knee replaced in Texas and it was an ‘OK’ experience. I had my right knee replaced at HSS and the experience was more than I could ever hope for. I was released from the hospital after only two days. The very first time I walked on the new knee, I completed all the requirements to be released. On the third day, my wife and I were sightseeing in New York. Crazy as it sounds, it is true. HSS knows what they are doing!
- Bartlett Brown
See what other GE Employees have said
“You helped me through the toughest medical procedure I've ever had. You are awesome. Thank you.”
“My entire experience with Ambassador Services & HSS was over the top!”
“Not sure what I was to expect, but I was surprised. I was treated like I was family or a close friend. Good job and keep up the pleasant service. Thank you!”
Meet Our Physicians
Please note you must be enrolled before scheduling a visit with one of our surgeons to ensure you are eligible to enroll in the program and receive all of the benefits available.
Traveling to HSS
Traveling far from home can be a stressful event. If you have any questions, please feel free to reach out to your representative. Our team is here to help.
Getting Started
Step 1
Contact a GE Vernova Health Coach at 1.800.207.5909 to ensure you meet the eligibility criteria and to enroll in the program.
Step 2
If you are eligible for the program, the GE Vernova Health Coach will schedule a three-way call with you and the HSS representative to discuss the program in greater detail and to determine the best next step for you.
Step 3
The HSS representative will assist with the physician referral process and coordination of all HSS appointments.
Contact HSS
You must be enrolled in the program prior to scheduling a visit.
- Kim Gist, Director, 212.774.7536
- Stephanie Grant, Manager, 212.774.7536









