HSS Rehabilitation Network Patient FAQ

• Do you have to be a patient at Hospital for Special Surgery in order to use the Network?
• Which of these practices is the most suitable for me?
• How do I know which of these practices accepts my insurance?
• There’s a therapy practice in my neighborhood, how do I know whether or not it’s a part of your Network?

Q: Do you have to be a patient at Hospital for Special Surgery in order to use the Network?

A: No, the Rehabilitation Network’s services are open to everyone. However, as is always the case when you are seeking physical therapy, you will need a medical prescription from your referring physician in order to receive treatment.

Q: Which of these practices is the most suitable for me?

A: We offer a number of ways to help you find the most suitable Network practice for you. On our home page you’ll find a list with the names, addresses, and contact information for every practice within the Network. For your convenience, the practices are arranged according to location. For more detailed information, contact us at 212.606.1317 and we’ll gladly assist you in your selection. Of course you are also welcome to call a practice you’re considering directly.

Q: How do I know which of these practices accepts my insurance?

A: If you call us at 212.606.1317, we can direct you towards a Network practice that accepts your insurance. However, as coverage changes frequently, you will need to verify that the practice accepts your particular insurance when you call to make an appointment.

Q: There’s a therapy practice in my neighborhood, how do I know whether or not it’s a part of your Network?

A: Only those practices listed on our home page are Network members.  Each practice also has a plaque in their office identifying them as participating members. While the Network staff gladly offers personal assistance in selecting a practice within our membership, we cannot give information on therapy practices outside of our Network.