Health Care Providers Need a Value Management Office

Harvard Business Journal—December 2, 2015

According to a Harvard Business Review article, co-authored by Hospital for Special Surgery's (HSS) first chief value medical officer Catherine H. MacLean, MD, PhD, and colleagues, delivering health care with better patient outcomes and lower costs is becoming increasingly more common in health care practices and therefore creating a standardized approach to medical care. Much of these efforts are being instituted through "value management offices," like the one established at HSS in 2014.

The article states, "A 'value management office' can greatly enhance an institution's ability to improve outcomes and costs across the enterprise." Value offices have three main objectives: to improve the collection of outcome measures, integrate quality data into care delivery, and expand from process excellence to population management.

To read the full article, visit


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