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How HSS eConsult Works

4 Simple Steps to a Second Opinion

Simply create an account and let us do all the work. With your consent, we will collect all your medical data and find the best physician for your particular case. A typical HSS eConsult Second Opinion will take 10-14 days.

Step 1 HSS eConsult

Step 1. Create an account

Once you create an account, a personal care coordinator will be assigned to your case and contact you to verify your information.


Step 2. Leave it to us

You relax while your coordinator collects your medical records and delivers them to an HSS physician specializing in your condition.

Step 2 HSS eConsult

Step 3. Get your HSS eConsult

Your HSS physician carefully reviews your records and provides a second opinion containing a detailed diagnosis and treatment plan.


Step 4. Follow up

Once you receive your HSS eConsult Second Opinion, your coordinator will contact you to ensure all of your questions have been answered.

HSS eConsult - How it Works

How it Works

See the journey of your HSS eConsult Second Opinion from start to finish in an illustrated diagram.

Pay easily by credit card. The cost is eligible for Flex and Health Spending Account reimbursement.

See an example of an HSS eConsult Second Opinion and what your options are after receiving your own.