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Coast to Coast Home

Before Your Visit

Find A Physician

While doctors around the globe constantly refer their patients to HSS for expert care, you do not need a doctor's referral to become a patient here. Through our find a physician page you can identify a specialist, or by completing this form or calling our Physician Referral Service at 1.877.606.1555.


We have special rates and amenities for our patients and families at hotels and extended stay facilities in the nearby area. Please see a listing of hotel accommodations.


There are various ways to get to and travel around NYC. Here are some of the top resources we have available to you.

Frequently Asked Questions (FAQs) - Before Your Visit

Is there parking at the Hospital?

Patients traveling by car can be let off in the Hospital's driveway directly outside of the main lobby. While HSS does not validate parking at this time, we recommend you review the HSS Parking Guide for a list of nearby parking garages that offer discounts at various times of day.

Where can I find a map of the area and driving directions to the Hospital?

View maps, driving directions and public transportation information.

What are the local airports?

While there are no airports located in Manhattan, the local New York Area airports are:

  • John F. Kennedy International Airport (JFK) / Queens, NYC
  • LaGuardia Airport / Queens, NYC
  • Newark Liberty International Airport / Newark, NJ

Airports accommodating corporate and private charter flights include:

  • LaGuardia Airport
  • John F. Kennedy International Airport
  • Newark Liberty International Airport
  • White Plains Airport / White Plains, NY
  • Teterboro Airport / Teterboro, NJ
  • Stewart Airport / Newburgh, NY

There is also a heliport on East 34th Street in Manhattan.

What are my options for ground transportation?

New York City has many ground transportation options such as a yellow taxi cab or car service. Our Neighborhood Directory lists a number of recommended car services. For transportation from the airport to HSS or your hotel, visit supershuttle.com or nycairporter.com for options.

Please visit our Rheumatology Division page for further information or to contact your HSS physician’s office with additional questions related to your rheumatology appointment.

Please visit our Neurology Division page for further information or to contact your HSS physician’s office with additional questions related to your neurology appointment.

I will be traveling with my child to HSS from out of town. Is there information available for parents and caregivers?

Hospital for Special Surgery has developed a range of resources for parents and caregivers of pediatric patients. Please consult our Pediatrics website, and our Family Guide to Pediatric Orthopedic Surgery for more information.

Are there any resources available for young children?

HSS has created a Video Guide to Pediatric Orthopedic Surgery for you to view with your child.

What if my child needs to see other specialists during our visit?

The Pediatric Orthopedic Department at HSS works closely with pediatric subspecialists from NewYork-Presbyterian Hospital to coordinate the care of pediatric patients’ more complex needs.

Will I be able to stay with my child while he/she is an inpatient?

Beside each hospital bed in the pediatric unit is a sleeper chair that folds out into a twin bed for the use of one sleepover parent. Linens and pillows can be obtained from the nursing staff, and parents may use the shower in the bathroom located in each patient room. Parents can order one parent tray from a food and nutrition service staff member. Kosher options are available upon request. A menu book is also available at the nurses’ station with dozens of menus from local restaurants that will deliver to HSS. The Belaire Café, located across the street on East 71st Street, is open Monday through Friday from 7:00am to 6:00pm. They serve breakfast, lunch, sandwiches, coffee/tea, beverages, and snacks.

What about rehabilitation for my child?

Consult Pediatric Rehabilitation for more information, or speak with your child’s specialist.

I will be traveling with other children to HSS. Can you supply any information on activities for kids in NYC?

The New York City Visitor's Guide offers an excellent section on visiting NYC with children. Please note that there are visiting guidelines for children ages 14 and under, who may be accompanying parents visiting HSS for care for another child.

Contact Information

HSS Coast to Coast (C2C) Program
Call 833.HSS.1800 (833.477.1800)  (Mon – Fri, 9:00 am – 5:00 pm ET)
Email: C2C@hss.edu

Florida Patients

If you live in Florida, please contact Tania Mercado, our Ambassador Services Florida Liaison, for assistance. Call 561.469.5599 or email mercadot@hss.edu

Patient Stories

Image of Michele Bouquet doing yoga

"Knowing I was coming from DC by train, they made it possible to have travel and appointments all in one day. In very little time after the first surgery, I was back to all my athletic activity."

- Michele Bouquet, Washington, DC
More patient stories