HSS Volunteer Opportunities in NYC
HSS Volunteer Opportunities in NYC
HSS Volunteer Opportunities in NYC
HSS Volunteer Opportunities in NYC

About HSS

Hospital for Special Surgery's Volunteer Opportunities

Looking for a rewarding and challenging experience at Hospital for Special Surgery?

About Fall Opportunities:
Volunteers must be 15 years and older, are required to donate at least 150 total hours to the hospital over a six month period with a minimum of four to five hours per week. This time commitment allows the volunteer to make a real impact on his or her project area and provides the greatest return of personal satisfaction. When volunteers reach this milestone they become eligible for letters of recommendation to prospective schools and potential employers. We have limited weekend and evening availability.

  • Concierge Services: Provide welcome, directions and answer questions for our patients, families and visitors in the Main Lobby of HSS. Seeking adults with a desire to make a difference at this first point of contact for our patients and families. Fast paced, challenging and very rewarding.
  • Happy Wheels: Offer coffee, tea, juice, snacks and games for our pediatric patients and their families on our pediatric in-patient floor and in pediatric rehabilitation. Seeking volunteers who will make a long term commitment and are used to interacting with children who are ill. This is a joint program between HSS and Ronald McDonald House.
  • VOICES 60+ Senior Advocacy Program: The VOICES Program provides patients with information and advocates for any needs that arise in regard to their arthritis-related illnesses, such as negotiating Medicaid and accessing community resources.  Volunteers must be bilingual (English/Spanish) and be willing to commit to at least one year.
  • Coffee Cart & Amenities: Volunteers offer afternoon coffee, tea, and cookies to our in-patients and family members. The volunteer should be adept at chatting with patients and visitors as they serve the beverages and cookies.
  • Patientsí Library: Volunteers deliver books and magazines to our in-patients, assist with book sales, and help maintain the library collection. Volunteers should enjoy interacting one on one with patients and be able to maneuver a cart with books. In addition, volunteers are trained to advocate for the patients thereby enhancing the overall patient experience.
  • Ambulatory Care Center: Formally welcome and log in all patients and visitors, provide directions, escort and updates regarding wait times and the progress of the patientís journey. Volunteers work closely with registrars, nurses and physician staff.
  • Patient Care Unit: Volunteers will provide welcome and orientation to new patients, assist nursing staff with discharge of patients, perform pharmacy rounds, respond to call bells, assist with meal service, and respond to patient requests for non-technical assistance. Volunteers will shadow Nurse Managers, CNIIIís or the nurse in charge.
  • Information Technology: Volunteers will support the IT department by helping to create a systemic filing system, proctoring the Epic certification exam, and providing administrative support to the staff.
  • Surgical Liaison Programs: The liaisons are responsible for welcoming and orienting arriving patients and families. They will provide updates about the patientís surgical journey or procedure, escort families to see loved ones in PACU/Recovery, circulate to ensure familiesí questions and needs are met, and will work closely with medical and waiting area staff to ease the hospital experience for patients and families. Openings are available in:
    • Ambulatory Surgery
    • 4th Floor Family Atrium
    • Special Procedures Unit
    • Hand & Foot Center
  • Patient Accounting: Volunteers will be responsible for reviewing claims and outstanding accounts using insurance company websites, correcting invalid patient addresses, working with a computer patient database, preparing reports as assigned, telephone work, and other administrative support to the department.
  • Physician Practice Liaison: Formally welcome and log in all patients and visitors, provide directions, escort and updates regarding wait times and the progress of the patientís journey. Volunteers work closely with registrars, nurses and doctorsí office staff.
  • Rehabilitation/Physical and Occupational Therapy:  If you are interested in becoming a volunteer in Rehabilitation, please download and read the fact sheet as well as complete the mandatory information sheet.
  • Occupational Health: The mission of the department is to screen and maintain the health of employees and volunteers of HSS. The volunteer will accompany OH nurses on various boarding.point of care service rotations, welcome staff and visitors to the department, answer phones, and lend clerical support.
  • Language Services: Volunteers undergo a 60-hour Medical Interpreter's Training in order to support the department in providing interpretation to patients, translation of documents as well as running errands and lending clerical support. Speakers of Arabic, Cantonese, Mandarin, and Russian especially needed.
  • Office Management Assistance in a variety of areas, including:
    • Pathology Lab
    • Medical Records/Health Information Mgt.
    • Pre-Surgical Screening

Other volunteer opportunities:

  • Research: The Volunteer Department does not actively recruit for this position. However, contact our office and a listing of doctors who are able to utilize research volunteers in their respective areas will be provided.
  • Department of Social Work Programs, including:
    • Lupus Support Programs: LupusLine, Charla de Lupus/Lupus Chat, and LANtern (Lupus Asian Network): Volunteers with lupus receive training in order to serve as a culturally relevant peer support and education source for people with lupus and their families.
    • VOICES Program: The VOICES Program provides patients with information and advocates for any needs that arise in regard to their arthritis-related illnesses, such as negotiating Medicaid and accessing community resources.

NOTE: Due to the number of applications we receive, we are unable to respond to everyone. We will respond to applicants whom we determine to be good matches for programs which have openings. Please be aware that volunteering with us does not guarantee employment.

For more information, email Shahan Hafiz and Vaibhavi Patel. You may also contact us by calling 212.606.1228.

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Interested in Volunteering?

For more information, email Shahan Hafiz and Vaibhavi Patel. You may also contact us by calling 212.606.1228.

Read About Volunteers at HSS:
Volunteer Profile: Vishal Patel

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