Robert S. Kramer, Staten Island, NY — Rotator Cuff Surgery
I was exercising in accordance to my department's policy and while preforming a bench press I heard a popping noise in my left shoulder followed by immense pain and swelling. I knew that something wasn't right. I went to see Dr. Answorth Allen, a specialist in shoulder repair who diagnosed my shoulder with a torn rotator cuff that required surgery.
I want to express how professional, courteous, and helpful his office staff was. Never in my past have I ever had the pleasure of feeling so comfortable with a staff like this. When I arrived for surgery, I was greeted by the administrative staff who checked me in. This was a flawless and smooth process. From the desk reception to the assisting nurse, I felt so welcome that my surgery almost slipped my mind. I was a little apprehensive and the staff recognized this. Needless to say, I am not one that likes to get an IV. But the staff had gathered around and put my mind at ease while doing so.
Dr. Allen is the best surgeon that I have ever had the pleasure of meeting. His demeanor is outstanding and his ability to express what he was going to do was done with detailed explanation. Granted, I proved to have a more difficult injury then originally diagnosed, but Dr. Allen, being the professional that he is, completed my rotator cuff repair. It has now been 5 months from my surgical date and I am back in the gym. My shoulder feels great, other then the expected issues that were clearly expressed to me by Dr. Allen. I have now recommended Dr. Allen to several other friends and family members who have gone to see him. They expressed to me that he and his staff are great.
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