Pediatric Case Managers are an integral part of the HSS health care team. We have a team of Licensed Social Workers and Registered Nurses who assist patients from pre-admission to post-discharge. The Case Managers:
Work closely with your doctor, you, your child, the health care team, and your insurance carrier to ensure that the care your child receives best meets your child's needs
Promote your participation in your child's care and planning
Communicate with your insurance carrier to obtain insurance coverage for your child's hospital stay and post-discharge services, which may include home care or inpatient rehabilitation
Provide assistance with discharge planning and coordination of medical needs and, if indicated, referrals for physical therapy, rehabilitation, or home care services after leaving the hospital
Provide emotional support and counseling for you and your child regarding concerns about coping with your child's illness and/or disability and hospitalization
Explore availability of resources to assist with personal, financial, and social needs which may have been affected as a result of your child's need for surgery
Contact Lorraine Montuori, LCSW, our Pediatric Inpatient Social Work Case Manager at 212.606.1031 or via email at firstname.lastname@example.org.